To Our Customers,

 

In this time of COVID-19, we want to inform you about what we are doing here at Barudan America to support our employees and customers. We are fully prepared and confident in our ability to continue to deliver the highest quality of service and support. Despite the current climate, we will continue to ship parts, machine orders and accessories.

Parts can be ordered by calling 800.273.3672, emailing us at partsdepartment@barudan.com, or at www.shopbarudan.com. 

We will continue to answer all technical support calls and emails in a timely manner. Technical Support can be contacted at 866.825.5884, or techsupport@barudan.com. Please note: At this time, the preferred communication is email. 

Many upcoming Trade Shows have been cancelled or rescheduled. View our Trade Show Schedule or follow Barudan America on Instagram for updates. 

As you sanitize your work areas remember that the K-Series automat, and all electronic components of Barudan machines should NOT be sprayed directly with cleaner. Use an alcohol wipe or a damp cloth to carefully clean. Please note: water damage is not covered by warranty.

Due to a shortage of dock workers affected by COVID-19, a disruption of shipping routes, and a shortage of sea containers machine shipments may be delayed. If you have a machine on order, be assured we are doing everything we can to get your new machine to you as quickly as possible. 

We thank you for your patience and loyalty and look forward to continuing to provide you with the machines, parts and service that you’ve come to expect from Barudan. These are uncertain times for everyone, but we will come out better. From all of us at Barudan America, take care, stay safe and thank you for your business.